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Customer Service Representative in Boston, MA at Impark

Date Posted: 5/13/2018

Job Snapshot

Job Description

Impark is one of the largest parking management companies in North America. We have 55 years of experience, and currently operate parking facilities in more than 240 cities across the United States and Canada. Our business continues to prosper and grow. As a result, we are looking for exceptional people to join our workforce. People who are committed, ambitious, and eager to learn. People like you.

Our continued success is driven by our core values, which are:

Be admirable: Always conduct yourself in an honest and professional manner.

Create positive energy: Choose optimism.

Be a trailblazer: Drive innovative ways to achieve growth.

These values guide our actions and keep us on the right path. At Impark, the most successful people are those individuals who integrate these beliefs into their actions at work, and incorporate them into everyday behavior.

Impark is currently looking for a part-time Customer Service Ambassador to work at our Boston, MA  location.

Key Responsibilities
  • Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift;
  • Responsible for providing first rate customer service to our parking guests;
  • Greet every guest with a friendly, helpful, and courteous attitude and smile;
  • Resolve parking issues/inquiries for guests either exiting or entering parking facility or lot;
  • Reporting all odd occurrences or strange persons to a manager, supervisor or security;
  • Maintaining a safe and secure work environment;
  • Flagging for events to increase parking structure occupancy;
  • Light cleaning duties within the parking structures;
  • Completing all Impark documents completely, accurately and neatly;
  • Adhering to Impark & City of Milwaukee dress code for proper attire and grooming;
  • Foster a positive and friendly culture while at work;
  • Adhering to all company policies and procedures; and
  • Other duties as assigned.

Related Experience & Skills
  • One (1+) years’ experience in a customer service related industry;
  • Displays a great customer service attitude;
  • Can work independently as well in a team environment;
  • Reliable and responsible;
  • Take Pride in their work;
  • High level of integrity;
  • Embraces responsibilities;
  • Excellent verbal and communication skills.

If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.

Impark is an Equal Opportunity and Affirmative Action Employer – Minorities/Females/Veterans/Individual with a Disability/Sexual Orientation/Gender Identity



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