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Parking Garage Manager in New York, NY at Impark

Date Posted: 7/13/2018

Job Snapshot

Job Description

Impark is one of the largest parking management companies in North America. We have 55 years of experience, and currently operate parking facilities in more than 240 cities across the United States and Canada. Our business continues to prosper and grow. As a result, we are looking for exceptional people to join our workforce. People who are committed, ambitious, and eager to learn. People like you. Our continued success is driven by our core values, which are:

  • Be admirable: Always conduct yourself in an honest and professional manner.
  • Create positive energy: Choose optimism.
  • Be a trailblazer: Drive innovative ways to achieve growth.

These values guide our actions and keep us on the right path. At Impark, the most successful people are those individuals who integrate these beliefs into their actions at work, and incorporate them into everyday behavior.

Impark is looking for a PARKING GARAGE MANAGER for our NEW YORK, NY location!

Responsibilities:

  • Respond to customer inquiries and conduct complaint & accident investigations
  • Respond to and handle client requests and/or issues in a timely manner to ensure client satisfaction
  • Provide daily lot audit reports to the Supervisor
  • Ensure all staff are following company policies and procedures
  • Initiate and follow up on customer request 
  • Tract & manage incident report/damage claims; correspond with customers regarding safety & liability
  • Ensure accurate reporting and timely delivery for all month-end reports
  • Ensure parking passes are delivered to customers and oversee parking program
  • Process, transfer and cancel monthly passes
  • Regular reviews of lot physical condition including landscaping, signage, surface and lighting
  • Process daily revenue in accordance with the Daily Revenue Policy and Procedures
  • Ensure equipment is functioning properly and/or initiate requests for maintenance

Professional or Related Experience:

  • 1+ years of Experience managing and training front-line employees
  • 2+ years of previous parking management or similar service industry experience

Skills:

  • Ability to successfully manage and train other employees
  • Computer skills required, including MS Word and Excel
  • Superior Communication and Interpersonal Skills, both written and verbal
  • Ability to work independently, in a team, and meet deadlines
  • Ability to develop effective working relationships with internal and external parties

If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.

Impark is an Equal Opportunity and Affirmative Action Employer – Minorities/Females/Veterans/Individual with a Disability/Sexual Orientation/Gender Identity